Delivery and Shipping Policy
The Sunnybrook Gift Shop offers complimentary delivery to patients and staff located at our Bayview Site (2075 Bayview Ave) and Holland Orthopaedic & Arthritic Centre (43 Wellesley St. East) in Toronto, Ontario. Please provide the patients' name and room number (if known) in the space provided at check-out.
To place an order for delivery at the St. John’s Rehab Hospital call their gift shop directly at 416-226-6780.
The following areas are only permitted gifts & toys (flowers or plants cannot be delivered):
|Cardiovascular Intensive Care Unit (CVICU)||M2|
|Critical Care Unit (CrCU)||M2|
|General Medical Unit/High Intensity Unit||B4 (rooms 25 & 26)|
|Gilbert Cardiac Intensive Care Unit (CICU)||C3|
|Intensive Care Unit (ICU)||D4 (ICU only) & B5|
|Neonatal Intensive Care Unit (NICU)||M4|
|Oncology Units||D6, C6 and C2|
Ross Tilley Burn Centre (RTBC)
Holland SCU 3rd Floor
Holland SCU 3rd Floor
Same day delivery at Bayview for orders placed before 3 pm EST. Same day delivery at Holland for orders placed before 11am.
Evening orders next day delivery by 10 am EST.
Store hours (Main Campus):
Monday -Thursday: 9:30am to 8:00pm
Friday: 9:30am to 6:00pm
Saturday & Sunday: 10:30am to 4:00pm
Store hours (Holland Orthopaedic & Arthritic Centre):
Monday -Friday 9:30am - 3:30pm
Closed Saturday and Sunday
We offer shipping via Canada Post and within Toronto by Goodfoot. Your rate will be added to your total at check-out.
Goodfoot: $9.99 (same day delivery on the TTC by Goodfoot, a not-for-profit employing people with developmental disabilities. See www.goodfootdelivery.com for info.)
Canada Post: within Canada $9.99, for over-size items an additional charge may apply, if so a gift shop team member will contact you to discuss.
We offer a return on merchandise if you notify us by email at email@example.com within 24 hours of receipt of the product. When you notify us, we will give you a Return Authorization Number and this number must be included with the returned item, or no refund will be given. All shipping charges and any other associated fees are the responsibility of the buyer. There is no refund or exchange on: TTC Tickets, Stamps, Books, Magazines, Flowers, Food Items, Underwear, Pierced Earrings, Reading Glasses, Slippers off the card, or Seasonal Merchandise.